Jeff at Help Comptr provided excellent, affordable, and prompt service. Our 6 year old Dell was running terribly slow for far too long--painfully long boot-ups (might as well brew a pot of coffee while you're waiting), crashes, and just all around slowness and unreliability. Jeff jumped right in and fixed what needed to be fixed in no time and also provided useful shareware to keep things running smoothly down the road. He also provided great advice on the most cost effective ways we could upgrade our computer to get a few more years of use out it (which we've done).

One of the best things about Jeff's service is that he makes sure to explain (in basic terms) what the problems are, how they can be fixed, and how they can be prevented in the future. Not only is our computer fixed, but I also learned a lot!

Thanks Jeff! Now that we know about Help Comptr, we are no longer computer helpless!

Jeff did an outstanding job resolving our computer issues. He rescued all our files from our old, crashed computer and developed a local area network so our home computers are linked. It is wonderful. He was courteous and prompt in responding to my emails. He was also willing to explain the process in terms I could understand. I found his services to be affordable and well worth the investment. I would hire him again and highly recommend Help Computr.

My small business relies on a working pc and internet connection. From out of nowhere my computer slowed down to a utter crawl and refused to perform simple functions. After hours of troubleshooting the issue(s) myself, I called Help Computr. Help Computr came to the rescue and my pc is working like new! Help Computr offers flexible hours, excellent knowledge and tech services that are worth every penny.

Just when I was ready to throw my computer out the window I conveniently found a Help Computr flyer at a local coffee shop in Capitol Hill. My computer was swimming with spam, slower than molasses, and experiencing serious hard drive problems. Jeff (Help Computr) was reliable, answered all my questions and fixed my problems the first time around. And the best part of it was it didn't cost me an arm and a leg or hours on the phone just to get a real person on the other side. I'm so glad I contacted Help Computr instead of going with one of the big guys. My computer is now faster and more tolerable and I saved money. Thank you Help Computr!

Jeff provided excellent computer services to us. Before we found Jeff, we had one laptop totally hijacked by malware which made the Windows XP operation system crash; one desktop worked as slow as a turtle; one iMac we didn't know how to integrate into our network. Then Jeff came to our house twice, not only did he fix all the problems but also taught us how to mitigate Internet risks in the future. He is patient, friendly, professional and charges very reasonably. We highly recommended him to our friends and family members.

I called Help Computr on a Friday night, in a crisis--I had an important work assignment and my PhD applications all due in just a few days and my computer wouldn't boot. Jeff came and looked at my computer the next day. He identified the problem, and gave me good advice on the new hardware I needed. Jeff also recovered all the data from my system, and answered my questions when I set up a new system. I was impressed with Jeff's friendly professionalism and his quick response. He was knowledgeable and never condescending. I trusted him in my home and with my data. Thanks Jeff!

I just moved into a new home and have never had my own internet service. I'm a Mac person and I had an idea of what I needed to do, but was confused about some things. A friend recommended Jeff's services, so I gave him a call, and he really made the process very easy and painless for me. He told me what I needed to get going, explained what everything is and how it works, sent me links to equipment I need, equipment I might need, and equipment that I don't necessarily need but would be pretty cool. In all cases there were several choices at several price tags with pros and cons. Then as soon as all my things were purchased, Jeff came right over and got me up and running in no time! I will recommend his services to my friends and add that it's also really nice to work with someone who's excited about what he does. Thanks, Jeff!!

I'll admit it--when my computer crashed (and I mean CRASHED) this summer, I made the long journey to Northgate Mall in search of some serious technical support. Little did I know it would be months before my computer was back in the game, and no thanks to Best Buy! In fact, after shelling out over a hundred dollars for a new hard drive and the price of labor, they returned m y computer to me in the exact condition I had left it!

New hard drive and scraggly old computer in hand, I called Help Computr and tried again. Help Computr is Jeff, an easy going dude with formidable knowledge of all things computer. He took one look at my computer and went to work, in front of my very eyes, reviving and revising. He explained everything he was doing as he did it, asking me questions regarding my computer use and then making appropriate changes in the computer's software and memory. When Jeff had finished with my computer, he had not only installed the new hard drive but also uploaded a wide array of protection and prevention software (spyware, virus detection, etc). We also personalized my instant messaging system, internet browser, and iTunes library. And nothing was lost in the process--except for any respect I once had for the store known as Best Buy.

Help Computr is, without a doubt, the best option for computer problems, whether they be minor or (in my case) catastrophic. Cheers!

I was in need of a MAC G5 tech; I had problems beyond my comprehension. Jeff with Help Computr was called. I wanted to thank you, Jeff, for your very quick on site response and professional approach to my Mac technical problem. I am recommending your tech service to friends in need with Macs and PCs. Thank you!